Your Stories
LIPCO is serious about rendering quality service. We strive to always do the utmost to satisfy our members. We love to hear from our members about the experiences with LIPCO. Read what some of our members say about our services.
We invite you to share your experience with us, good or bad. We are dedicated to always improve, where you feel we might have slipped up. Our dedicated Experience Department will be in contact with you to investigate any matter you feel needs attention. Simply fill in your details on the right or call our internal Ombud.
The manner in which the LIPCO mediator handled my case left me and my family speechless.
She used to call daily, keeping me abreast with the progress of her investigation. My cell phone can sometimes be off for hours in meetings, she didn't give up on me, instead she always called my husband to update him about the progress.
Although she is a professional, she took it upon herself to fight for my son, the way a mother would do. She concluded my file in record time. I am grateful for her help.
Mrs N.M. Nkanyani
By Fax
I reported a case for assistance by LIPCO whereby my motor vehicle was circulated as stolen and was then impounded. The LIPCO mediator gave me good advice, professionally dealt with all the relevant stakeholders in connection with the case. She kept me informed and I am happy about her services rendered on behalf of LIPCO, she did a splendid job and I am glad that I received my car back.
Mr T.J. Phillemon
By Letter
I thank you very much for your help, LIPCO. May God Bless you and continue helping people the way you have done to me.
Mr M.J. Mtimkulu
By e-mail
